1. Introduction
Welcome to Alite ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening, QR code generation, barcode creation, and portfolio services.
If you have any questions or concerns about this policy, or our practices with regards to your personal information, please contact us at [E-mail].
2. Information We Collect
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.
The personal information we collect may include:
- Account Data: Name, email address, contact information
- Content Data: URLs, QR code content, barcode data, portfolio information
- Payment Data: Payment information necessary to process subscription payments
Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information:
- IP address, browser and device characteristics
- Operating system, language preferences, referring URLs
- Device name, country, location information
- Clickstream data and how you interact with our services
3. How We Use Your Information
We use your information for various business purposes, including:
- To provide and maintain our services
- To create and manage your account
- To process your requests, payments, and transactions
- To send administrative information to you
- To deliver targeted advertising and promotional communications
- For business transfers and legal compliance
- For other business purposes such as data analysis and improving our services
4. Legal Basis for Processing Personal Information
We process your personal information under the following legal bases:
- Your consent
- Performance of a contract with you
- Our legitimate business interests
- Legal compliance
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
6. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access and receive a copy of your personal information
- The right to request correction of any inaccurate information
- The right to request deletion of your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us at privacy@alite.com.
8. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
10. Contact Us
If you have questions or comments about this policy, you may contact at:
Email: [E-mail]]
1. Introduction
Welcome to Alite ("we," "our," "us"). We provide an independent service that offers URL shortening, QR code and bar code generation, landing page creation, advanced analytics, and subscription-based plans (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.
2. Description of Services
Our Services include, but are not limited to:
- URL Shortener: A tool to create short, memorable links from long URLs.
- QR Code & Bar Code Generator: A tool to generate static and dynamic QR & Bar codes.
- Landing Page Builder: A platform to create and host simple, single-page websites.
- Subscription-Based Plans: Paid access to advanced features and higher usage limits.
- Advanced Analytics: Data about the users who click your links or scan your codes, including their device type, geographic location, and browser information.
3. User Accounts
To access certain features of our Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to comply with this section.
4. Acceptable Use Policy
You agree to use our Services in a manner consistent with all applicable laws and regulations. You are solely responsible for all content, links, and data associated with your account. You agree not to use the Services to create or link to any content that is:
- Illegal, fraudulent, or harmful.
- Malicious, including malware, viruses, or phishing scams.
- Spam, mass-unsolicited messages, or deceptive redirects.
- Pornographic, obscene, or sexually explicit.
- Harassing, defamatory, threatening, or infringing on the rights of others.
- In violation of copyright, trademark, or other intellectual property rights.
We reserve the right to review, remove, or suspend any content or links that violate this policy, with or without notice.
5. Subscriptions and Payments
- Billing: We offer various subscription plans. By purchasing a subscription, you agree to pay the applicable fees on a recurring basis (e.g., monthly or annually) as specified in your plan.
- Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it. You authorize us to charge your payment method for the renewal term.
- Cencellation: You can cancel your subscription at any time through your account dashboard. Your cancellation will be effective at the end of the current billing period, and you will retain access to the paid features until that time.
- Refunds: All fees for our Services are non-refundable. We do not provide refunds or credits for any partial subscription periods.
6. Intellectual Property
- Your Content: You retain all rights to the URLs you shorten, the content you create on landing pages, and the data you collect through our Services.
- Our Property: The Services, including all software, code, designs, and content, are the exclusive property of Alite and are protected by intellectual property laws.
7. Data and Privacy
We collect and use your personal information as described in our separate Privacy Policy.
Regarding the advanced analytics feature, you acknowledge and agree that:
- The data collected (device, location, browser) is for your informational purposes only.
- You are solely responsible for how you use and handle this data, and for complying with all applicable data privacy laws, including obtaining any necessary consent from your users.
8. Disclaimers of Warranties
Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Services will be uninterrupted, error-free, or completely secure.
9. Limitation of Liability
To the fullest extent permitted by law, in no event shall Alite, its affiliates, or its partners be liable for any indirect, incidental, special, or consequential damages, including but not limited to, damages for loss of profits, data, or other intangibles, arising out of or in connection with your use of the Services.
10. Indemnification
You agree to indemnify and hold harmless Alite, its officers, directors, and employees from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any third-party rights.
11. Termination
We may terminate or suspend your account and access to the Services at our sole discretion, without prior notice or liability, for any reason, including without limitation if you breach these Terms. You may also terminate your account at any time.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
13. Contact Information
If you have any questions about these Terms, please contact us at:
Email: [E-mail]]
1. What Are Cookies?
A cookie is a small text file that is placed on your device (computer, smartphone, or tablet) by a website you visit. They are widely used to make websites work more efficiently and to provide a better browsing experience. Cookies allow a website to recognize your device and store some information about your past actions and preferences. These files can be temporary (session cookies) or remain on your device for a period of time (persistent cookies).
2. How We Use Cookies
We use cookies and similar tracking technologies to operate our website and provide the services you have requested. Our use of cookies falls into the following categories:
- Essential Cookies: These cookies are strictly necessary for the core functionality of our Services. They enable you to log into your account, access paid features, and use our URL shortener, QR code, and landing page builders. Without these cookies, our website would not function correctly.
- Functionality Cookies: These cookies remember your preferences, such as your saved dark or light theme settings, to provide you with a more personalized experience. They also help us remember your login details for your next visit.
- Analytics and Performance Cookies: We use these cookies to collect information about how visitors use our website and how our Services perform. This data helps us understand which pages are most popular, identify performance issues, and improve the overall user experience. This includes understanding the usage patterns of our analytics feature for our customers.
3. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Services, deliver advertisements, and so on. For example, our analytics feature for shortened links may collect aggregated, non-personally identifiable data through third-party cookies to provide you with insights into your link clicks and code scans.
4. Your Choices and Cookie Control
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting the settings on your web browser. Please note that if you choose to refuse or remove cookies, it could affect the availability and functionality of our Services. Some features, like staying logged into your account, may not work correctly if essential cookies are disabled.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org or www.aboutcookies.org.
5. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about our use of cookies.
6. Contact Us
If you have any questions about our use of cookies or this policy, please contact us at:
Email: [E-mail]]
1. We Offer a Pro-Rated Refund Policy
We believe in the value of our Services, and we want you to be confident in your subscription. While most SaaS companies do not offer any refunds, we do. If you are not satisfied with our paid Services, you may request a refund within 30 days of your initial purchase or subscription renewal. We will issue a pro-rated refund for the remaining time on your subscription, less any processing fees.
This policy applies only to annual subscriptions. Monthly subscriptions are not eligible for a refund due to their short-term nature and lower cost.
2. How the Pro-Rated Refund Works
A pro-rated refund means you will be charged only for the time you have used the service. For example, if you purchased an annual subscription and cancel after one month, you will receive a refund for the remaining 11 months, minus a small administrative fee.
The calculation is as follows:
Refund Amount = (Total Annual Fee / 12) x (Remaining Months) - Administrative Fee
The administrative fee covers payment processing costs and is typically a small percentage of the total transaction amount. We are transparent about this because we believe in a fair and honest relationship with our customers.
3. When Refunds Are NOT Available
We will not provide a refund in the following situations:
- You have a **monthly subscription**.
- You have violated our Terms of Service or Acceptable Use Policy.
- You have engaged in fraudulent or malicious activity while using our Services.
- The refund request is made after the 30-day period from the date of initial purchase or renewal.
- You have received a refund for a previous subscription.
4. How to Request a Refund
To request a refund, please contact our support team at **[E-mail]]**. In your email, please include:
- Your full name and account email address.
- The date of your purchase.
- A brief, honest explanation of why you are requesting a refund.
Our team will review your request and process the refund within 5-10 business days if it meets the eligibility criteria.
5. Changes to This Policy
We may update this Refund Policy at any time. We will notify you of any changes by posting the updated policy on our website. Your continued use of the Services after such changes constitutes your acceptance of the new policy.
6. Questions?
We're here to help. If anything in this policy is unclear, or you have any questions, please don't hesitate to reach out to our team at:
Email: [E-mail]]
1. Introduction
This Data Processing Addendum ("DPA") forms part of the Terms of Service ("Principal Agreement") between You (the "Data Controller") and Alite ("Data Processor"). This DPA reflects the parties' agreement regarding the processing of Personal Data in connection with the Services provided by Alite to You.
By using Alite's services, you, as the Data Controller, entrust us with certain personal data. This DPA ensures that we handle this data with the utmost care, transparency, and in full compliance with applicable data protection laws, including the GDPR (General Data Protection Regulation) and other relevant privacy regulations.
2. Definitions
For the purposes of this DPA, the following terms shall have the meanings set out below:
- "Personal Data" means any information relating to an identified or identifiable natural person.
- "Data Subject" refers to an identifiable natural person to whom Personal Data relates. This could be your customer, a visitor to your landing page, or someone who clicks your shortened link.
- "Data Controller" refers to You, our customer, who determines the purposes and means of the processing of Personal Data. You are the one deciding why and how the data is used.
- "Data Processor" refers to Alite, who processes Personal Data on behalf of the Data Controller. We process the data according to your instructions.
- "Processing" means any operation or set of operations performed on Personal Data, whether or not by automated means.
- "Services" refers to the URL shortening, QR/Bar code generation, landing page creation, and analytics features provided by Alite.
3. Details of Data Processing
Subject Matter and Duration
The subject matter of the processing is the Personal Data you provide to us or that is collected through your use of our Services. The processing will be for the duration of your use of the Services, and for a reasonable period thereafter as necessary for legal compliance or as specified in our Privacy Policy.
Nature and Purpose of Processing
Alite will process Personal Data only for the purpose of providing the Services as outlined in the Principal Agreement and in accordance with your documented instructions. This includes:
- Generating analytics reports (device, location, browser information for clicks/scans on your links/codes).
- Hosting content on landing pages you create.
- Maintaining the functionality of shortened URLs and generated codes.
Type of Personal Data Processed
The types of Personal Data processed may include:
- For Analytics: IP addresses (to infer location), browser type, device type, operating system, timestamp of interaction.
- For Landing Pages: Any personal data you or your users choose to input or display on pages you create using our service.
- For Account Management: Usernames, email addresses, payment information (for Alite subscribers).
Categories of Data Subjects
The categories of Data Subjects include:
- Users of your shortened links and QR/Bar codes.
- Visitors to your landing pages.
- Your employees or contacts whose data you include in generated codes or pages.
- Your account users on Alite (you as the Controller).
4. Obligations of Alite (Data Processor)
Processing on Instructions
Alite shall process Personal Data only on documented instructions from You, the Data Controller, unless required to do so by applicable law. If we are required to process data by law, we will inform you of that legal requirement before processing, unless prohibited by law.
Confidentiality
Alite ensures that persons authorized to process the Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.
Security Measures
Alite implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit and at rest.
- Access controls to systems processing Personal Data.
- Regular security assessments and vulnerability scanning.
- Measures to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services.
Assistance to Controller
Alite shall assist You, taking into account the nature of the processing, by appropriate technical and organizational measures, insofar as this is possible, for the fulfilment of your obligation to respond to requests for exercising Data Subject rights. We will also assist you in ensuring compliance with your obligations regarding security of processing, breach notifications, and data protection impact assessments.
Data Breach Notification
Alite will notify You without undue delay upon becoming aware of a Personal Data Breach affecting Personal Data processed under this DPA. We will provide you with information to assist you in meeting your breach notification obligations to Data Subjects and supervisory authorities.
Deletion or Return of Data
Upon termination of the Services, Alite shall, at your choice, delete or return all Personal Data to you, and delete existing copies unless applicable law requires storage of the Personal Data.
Sub-processors
You authorize Alite to engage sub-processors to assist in providing the Services. Alite will inform you of any intended changes concerning the addition or replacement of sub-processors. We ensure that any sub-processor we engage is bound by data protection obligations equivalent to those in this DPA.
5. Obligations of You (Data Controller)
As the Data Controller, you represent and warrant that:
- You have all necessary rights and consents to transfer Personal Data to Alite for processing.
- Your instructions for processing Personal Data comply with all applicable data protection laws.
- You have established a lawful basis for processing the Personal Data (e.g., obtained necessary consents from Data Subjects).
- You will fulfill your obligations under applicable data protection laws, including providing notice to Data Subjects and responding to their requests.
6. Data Transfers
Personal Data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. Alite will ensure that any such transfers comply with applicable data protection laws by implementing appropriate safeguards, such as Standard Contractual Clauses, where required.
7. Limitation of Liability
The liability of the parties under this DPA shall be subject to the limitations of liability set forth in the Principal Agreement.
8. Governing Law and Jurisdiction
This DPA shall be governed by the laws of the Republic of Bangladesh. Any disputes arising under this DPA shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
9. Contact Information
For any questions or concerns regarding this Data Processing Addendum, please contact us at:
Email: [E-mail]]
